We will be updating this page as we identify more resources
For emergencies please contact 911. For access to city resources please contact 311.
New York State and FEMA have set up Disaster Recovery Centers in counties designated for Individual Assistance under the major disaster declaration for the Remnants of Hurricane Ida. Recovery specialists from FEMA and the U.S. Small Business Administration will be available to answer questions and provide information on the types of federal help available to homeowners, renters and business owners as a result of the major disaster declarations stemming from the hurricane.
The following Disaster Recovery Centers will be open from 8 a.m. to 7 p.m. daily until further notice:
The locations in Yonkers, Mamaroneck and Staten Island will operate in mobile centers before moving into their fixed locations. Additional DRC sites will be announced at a later date.
You may access NYC services at the sites listed in NYC Emergency Service Centers or by calling 311.
New York City has opened an Emergency Service Center in each borough to connect community members to city and nonprofit resources. The locations are:
You must have a FEMA registration ID and approval from FEMA to participate. Click to find a participating hotel .
You may also call the FEMA Helpline from 7 a.m. to 1 a.m. ET, 7 days a week:
Once you have applied for FEMA assistance, your case will be reviewed. Our agents will not be able to provide information about your damage assessment. A FEMA Inspector will call you to set a time and date to assess your damage. Please continue to monitor the status of your case online.
FEMA Helpline agents are available from 7 a.m. to 1 a.m. ET, 7 days a week:
37-43 77th St, 2nd Floor, Jackson Heights, NY 11372
Contact: 718.478.3848; firstname.lastname@example.org
Richmond Hill Center:
121-18 Liberty Avenue, 2nd Floor, Richmond Hill, NY 11419
Contact: 718.374.3371; email@example.com
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