To protect the health and well-being of community members and Chhaya staff, our physical offices are closed due to COVID-19. Our staff continue to work remotely offering services, counseling, and support. Learn More

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COVID-19 Resources and Remote Services

Free Tax Preparation Update

Unfortunately, Chhaya will not be conducting Free Tax Preparation Services this year. Virtual Free Tax Preparation services are available through the following organizations:

Bed Stuy Restoration Corporation
Hours of Operation:
 Monday-Sunday, 11:00 a.m. – 6:00 p.m.
Languages: English, French, Haitian-Creole, and Spanish
Schedule Appointment: Visit restorationplaza.org/tax-prep-2020 | Call 929-432-3314 | Email freetaxprep@restorationplaza.org
Additional Information: This service is available to filers living in Brooklyn.

BronxWorks
Hours of Operation:
 Monday-Friday, 9:00 a.m. – 5:00 p.m.
Languages: English and Spanish
Schedule Appointment: Call 347-862-9374 | Visit bit.ly/bxworks-tax
Additional Information: This service is available to filers living in the Bronx. Service will not be available on May 25, July 3, and July 4.
Center for Family Life
Hours of Operation:
 Monday, Tuesday, Thursday, & Friday, 9:00 a.m. – 5:30 p.m.; Wednesday, 10:00 a.m. – 6:00 p.m.
Languages: English, Russian, and Spanish
Schedule Appointment: Call 862-591-3447 | Visit bit.ly/sco-tax
Additional Information: This service is available to filers living in Brooklyn.
Fedcap
Hours of Operation:
 Monday-Friday, 9:00 a.m. – 5:30 p.m.
Languages: English and Spanish
Schedule Appointment: Call 800-290-7189 | Visit singlestoptax.org
Additional Information: This service is available to filers living in the Bronx, Brooklyn, Manhattan, or Queens.
Grow Brooklyn
Hours of Operation:
 Tuesday-Thursday, 11:00 a.m. – 4:00 p.m.; Saturday-Sunday, 12:00 p.m. – 4:00 p.m.
Languages: English, Arabic, Russian, and Spanish
Schedule Appointment: Visit growbrooklyn.org/tax-appointment
Additional Information: This service is available to filers living in Brooklyn.
Met Council
Hours of Operation:
 Monday-Friday, 9:00 a.m. – 6:00 p.m.
Languages: English, Russian, and Spanish
Schedule Appointment: Call 212-453-9532 | Email benefits@metcouncil.org
Additional Information: This service is available to filers living in Brooklyn.
Project Hospitality
Hours of Operation:
 Monday-Friday, 9:00 a.m. – 5:00 p.m.
Languages: English and Spanish
Schedule Appointment: Call 646-417-1204 or 347-331-9265 | Visit projecthospitality.org/

Additional Information: This service is available to filers living on Staten Island.

To speak directly with our counselors, call Chhaya within office hours:

Monday through Friday 10:00am – 6:00pm, p. (718) 478-3848

Housing

Many homeowners have called to ask about tenants not being able to pay rent, or have difficulty understanding what mortgage relief services are available via the CARES Act. Our Housing Counselors are available by phone to help:

  • Yangchen Chadotsang, ext.016. Nepali, Hindi, Urdu, Tibetan, Bengali
  • Tenying Yangsel, ext.006. Nepali, Hindi, Urdu, Tibetan
  • Shama Mubdi, ext.019. Urdu, Hindi, Bengali

Tenants have been facing a significant challenge as workers have been laid off from their jobs in unprecedented numbers. As a result, many renters are unable to pay their rent and are scared about building up debt, and facing eviction once the moratorium has been lifted. To understand your rights around eviction, rent increases, and harassment contact our Counselors:

  • Rima Begum, ext. 017. Bengali
  • Shadman Saquib, ext. 005. Bengali
Financial Counseling

The biggest issue our counselors are seeing is around accessing unemployment benefits and economic impact payments. In response, we have created this online step-by-step guide to filing for unemployment benefits. The rollout of the economic impact payments has been inconsistent: some households have already received their payments, while others are still waiting. For any questions or concerns you are having regarding your finances, contact our Financial Counselors:

  • Gurpreet Singh, ext. 007. Punjabi, Hindi
  • Tristan Romero, ext. 030
Immigration

Appointments with an immigration attorney through our Action NYC program are available on Tuesdays and Fridays. We can help with:

  • Naturalization
  • Green Card
  • Family Petition
  • Adjustment of Status
  • Work Authorization
  • COVID-19 Related Public Charge Questions

To schedule an appointment, or any questions or concerns regarding your case, contact our Immigration Navigator:

  • Nayana Shrestha, ext. 020. Nepali, Hindi, Urdu
Small Business Support

Chhaya and our coalition partners in United for Small Business NYC, have developed a comprehensive resource guide with regularly updated news from city, state, and federal governments, as well as various public and private funding options. See the full list here. For questions or concerns regarding Small Business Administration (SBA) loans, landlord, rent, or lease issues, contact our Small Business Program Manager, who can assist you or connect you to legal counsel:

  • Shrima Pandey, ext. 018. Nepali
Civic Engagement

For questions or concerns about the Census or how you can better educate your community, contact Chhaya’s Advocacy and Organizing Program Manager:

  • Farzana Linda, ext. 009. Bengali 

Chhaya continues ongoing efforts in the Basement Apartments Safe for Everyone (BASE) Campaign. If you want to participate in discussion, contact Chhaya’s Lead Organizer:

  • Jagpreet  Singh, Richmond Hill Center, p. 718.374.3371. Punjabi, Hindi

To address the widespread need from our communities at this time, Chhaya staff have created a regularly updated resource guide including food assistance, services for undocumented residents, mental health, and more. Access the resource guide here

Main Office:
37-43 77th St, 2nd Floor, Jackson Heights, NY 11372
Contact: 718.478.3848; info@chhayacdc.org

Richmond Hill Center:
121-18 Liberty Avenue, 2nd Floor, Richmond Hill, NY 11419
Contact: 718.374.3371; info@chhayacdc.org

 

Copyright 2020 by Chhaya Community Development Corporation. All rights reserved. Chhaya CDC is a 501(c)3 non profit organization.